Support
We pride ourselves on our award winning customer care program. You can get help wherever you are whenever you like no matter what service we provide for you.
Keeping Customer's Informed, the phrase coinned by Ofcom, is a system which makes it of the highest priority to keep the customer updated every step of the way. This is a system we firmly believe in and support. All of our support systems follow this rule and have won us awards in the process.
The Live Ticket system has been designed to make it easy to request support. Create a ticket online in the category of your issue and we endeavour to fix your problem within 2 hours. Track your ticket and update it as you wish. Tickets are created whether you report your issue by phone, email or chat.
Out of Hours Telephone Support
Lost your phone, need an emergency bar or simply desperate for help? Call our out of hours help desk on 0845 644 8490 for emergency support. Available from 6pm until 8:30am every day.
During office hours, the same number will connect you to our dedicated customer care team.
By Email
To get hold of customer service at any point, you may use the contact form here. We have a 1 hour response time and 90% of emails are answered within 5 minutes.
Alternatively, you can email sales@quore.co.uk for sales assistance.
